man holding the bumper of a car lifted in a repair shop

Tips to Choosing the Right Auto Collision Repair Shop

If your car was damaged in a collision, it is important to choose the right collision center in Windsor. An experienced collision repair specialist has the knowledge and experience required to identify and repair all types of damages.

It is essential to do your research before selecting a company to repair your vehicle, as not all collision repair shops are created equal. Some self-proclaimed specialists make hollow claims and are unable to deliver on their promise.

To prevent a poor experience the next time you have repair work done, here are some tips for finding an auto collision shop that deserves your trust and business.

Talk to Friends and Family

If a friend or family member was in a collision and had their car repaired recently, ask them about their experience. Ask your friends and family if they were satisfied with the quality of work they received. Request them to share before and after photos with you or pay them a visit to physically inspect the car.

Conduct Online Research

Visit the websites of local auto collision repair shops. Read customer testimonials and reviews. Check before and after pictures on their websites. Assess their expertise and experience and determine if they have the skills required to handle your project.

Check businesses at the BBB. Visit reputable third-party review sites such as Yelp reviews and Google for honest, unbiased customer reviews. Check out the social media profiles of the collision shops you are considering to see what people are talking about them.

Visit The Shops Yourself

Once you have narrowed down your list of auto collision repair shops, visit them. During a visit, ask the staff relevant questions such as if they have experience repairing your specific car make and model, whether they are certified to carry out repairs, and if they can explain to you the details of necessary repair work.

Notice how the staff handle your questions. If they try to duck your questions or look visibly frustrated while answering your questions, walk away! A professional team welcomes questions and would be more than happy to answer any queries you may have. Look for a shop that employs professional and courteous staff.

Ask For Quotes

Invite quotes from at least three collision repair shops. When comparing the quotes, check the cost elements and cost breakdown. If you do not understand a cost element, do not hesitate to get back to the provider with your questions. Find out if there are any more cost elements than those explained in the quote.

Though cost is an important factor to consider when choosing an auto collision repair shop, do not make your decision solely on this basis. Choose a professional who knows their stuff and can create value for you.

When it comes to finding an auto collision repair specialist you can trust, Silveira Auto Body is the right choice for you. Serving the Sonoma County area for over 50 years, the specialists at Silveira Auto Body provide high quality repairs and collision assistance for any make of model. To schedule your appointment, call (707) 433-2424.